Refund Policy

Refund Policy - omeducare.in

At OMEducare.in, we strive to provide students and parents with accurate, updated, and valuable information, tools, and guidance for NEET-UG/PG counselling. Since our services are digital in nature and provide instant access to premium content, reports, and tools, we follow a strict no-refund policy.

1. Digital Service Disclaimer

All purchases made on OMEducare.in are for access to online tools, reports, and data.
Once a subscription is purchased, access is immediately granted, and therefore, payments are non-refundable under any circumstances.

2. Incorrect Purchases

Users are requested to read service details carefully before making payment.
OMEducare.in is not responsible for incorrect service/package selection by the user.

3. Technical Issues

If a student faces technical issues (such as login/access problems), our support team will resolve them promptly.
Access issues are not grounds for a refund. Instead, we ensure smooth resolution through our technical support.

4. Duplicate Transactions

In case of a duplicate/failed transaction due to technical error, the amount (if debited) will be refunded to the original payment method within 7–10 working days after verification.

5. Misuse & Abuse

If any misuse of the platform is detected (e.g., account sharing, unauthorized distribution of reports, or system abuse), access will be terminated immediately without refund.

6. Contact for Support

For any questions regarding your purchase, please contact us at:
+91-7676610620 Email: info@omeducare.in
Helpline: 7676610620

Premium Counselling Package

Package 1 — Premium Medical Counselling
Refund & Guarantee Policy

Your All-In-One Admission Solution with Admission Assurance

100% Refund Guarantee — We Stand Behind Your Admission

OM Educare's Premium Medical Counselling Package is designed to leave no stone unturned in securing your MBBS seat. If, despite our complete support across all counselling rounds, a candidate does not receive an admission offer till the last date of counselling, we honour a full refund of our service charges — no questions asked. Alternatively, the student may choose to carry forward all services to the next academic year(s) until a seat is secured.

A
🔄
Carry Forward Services

Roll over all Premium Package benefits to the next academic year(s) at no extra cost — counselling support, guidance, and expert access — until you secure your medical seat.

B
💰
Claim 100% Refund

If you prefer not to continue, claim a complete refund of OM Educare's service charges. Refund is processed after verification that no seat was allotted through any counselling round.

Refund Eligibility: The 100% refund / carry-forward guarantee is applicable exclusively to students enrolled in Package 1 — Premium Medical Counselling Package. The guarantee activates if the candidate does not receive a confirmed seat allotment in any government, private, deemed, or management quota college through any round of counselling up to the final/stray round of the applicable academic year.

# Payment Window Package Cost (incl. 18% GST)
1.1 Before NEET Exam 2025 ₹ 1,25,000/-
1.2 After NEET Exam, Before NEET Result ₹ 1,50,000/-
1.3 After NEET Result ₹ 1,75,000/-

* One Shot Payment only. No part payment. No negotiations.

🎖️
Additional Discount — Defence Personnel

33% flat discount for children of Defence Personnel (Valid Defence ID must be produced to claim).
Govt. Only — Premium Counselling Package: Flat 50% Discount.

33%
/ 50%